FAQ

1. Where do you ship?

We currently ship across the United States.


2. How long does shipping take?

We offer several shipping options:

Express Shipping

  • Delivery Time: 3–6 business days
  • Cost: $20

Free Shipping

  • Delivery Time: 7–14 business days
  • Cost: FREE

Free Standard Shipping

  • Delivery Time: 7–14 business days
  • Cost: $10

Please note that shipping times may vary during holidays or high-demand seasons.


3. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package in real time.


4. What payment methods do you accept?

We accept major credit cards, debit cards, PayPal, and other secure payment methods available at checkout.


5. Can I cancel or change my order?

Orders can only be modified or canceled within 12 hours after placing the order.
Please contact our support team as soon as possible if you need assistance.


6. What if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging. We will gladly help resolve the issue.


7. Do you accept returns?

Yes. We accept returns on eligible items within our return policy period. Items must be unused, unworn, and in original condition with tags attached.

For hygiene reasons, some swimwear items may not be eligible for return if the hygiene liner has been removed.


8. How do I choose the right bikini size?

Each product page includes a detailed size chart to help you choose the best fit. If you are between sizes, we generally recommend sizing up for extra comfort.


9. Is my payment information secure?

Absolutely. Your payment information is processed through secure and encrypted payment gateways to ensure your data is protected.


10. How can I contact customer support?

You can contact our support team anytime through our Contact Us page or by email. We aim to respond within 24–48 business hours.